“We make the support process as easy and painless as possible.”
Our promise to you: we provide straightforward, effective and honest support. Your promise to us: you value our time in doing so. Just complete the form here or email us to log your issue, and we’ll reply within one business day or sooner, typically.
Our time does have a value: we charge a fixed support rate of GBP 90 +VAT per request. If we can fix it within that, we will, but if we can’t we’ll give you an estimate for the work required.